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Customer Service
Located in Salt Lake City, Utah. We at theStunGunshop take personal defense seriously.
If you have a question about any products, services, or are just having a problem placing an order please do not hesitate to contact us.
Our friendly and knowledgeable customer service representatives can take care of you in a fast and efficient manner. Expect all emails to be replied within 48 hours.
Contact us
Use our contact form
Our Mailing Address
Enertia Marketing
C/O theStunGunShop.com
84 R St
Suite 2
Salt Lake City, Utah 84103
Returns and Exchanges
We do returns and exchanges on a case by case basis. Please contact us using our contact form, and provide as much detail as possible.
Returned items must be in new and unused condition, in the original packaging with all documentation, parts and accessories. We do not accept returns of any item that has any indication that is has been used.
Return shipping costs are your responsibility unless the item is damaged or defective. All returns are subject to a 30% restocking fee, this fee may be waved on a case by case basis.
Shipping will not be refunded for any reason other than a damaged or defective item.